Privacy Statement for ExDesk.com

ExDesk.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: ExDesk.com.

 All information collected on the site will be used only to administer the company and its user's account. ExDesk.com will not sell or otherwise transfer company or user information to any third party. Ownership of company data entered by a user will remain with the company and not inure to ExDesk.com. Our site's registration form requires users to give us contact information (like their name and email address) and unique identifiers (like their ExDesk.com password). The customer and user's contact information is also used to contact the customer and user when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Unique identifiers (such as passwords) are collected to verify the user's identity.

We use your IP address to help diagnose problems with our server, and to administer our Web site. IP addresses are used to track a user's session.

 From time-to-time we may provide you the opportunity to participate in surveys on our site.  If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information.  The requested information typically includes contact information (such as name and address), and demographic information (such as zip code). 

 We use this information to improve our service and better understand our customer base.

 We may use a third party service provider to conduct these surveys; that company will be  prohibited from using our users’ personally identifiable information for any other purpose

 ExDesk.com reserves the right to amend its privacy policy from time to time. If the privacy policy is amended companies and users will be notified via e-mail. Changes to the privacy will also be posted on the ExDesk.com Web site.

 This site contains links to other sites. ExDesk.com is not responsible for the privacy practices or the content of such Web sites.

  

Log Files

 As is true of most Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. 

 We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. 

 We do not link this automatically-collected data to personally identifiable information . No third parties are involved in the generation or usage of our log files

  

Cookies

 A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session ID cookies to make it easier for you to navigate our site and remain logged in to the ExDesk help desk service if you are a customer. A session ID cookie expires when you close you browser. No third parties are involved in the generation or usage of our session cookies. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

  

Security

 The security of your personal information is important to us.  When you enter sensitive information (such as credit card number and/or social security number) on our registration, order forms or payment forms we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link:

 http://www.webopedia.com/TERM/S/SSL.html

 We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 If you have any questions about security on our Web site, you can send email us at support@exdesk.com

 This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Some of ExDesk.com's security features include; RAID standard drives, data backup to external media, and location of the servers in multiple dedicated facilities.

  

Disclosure

 We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

  

Choice/Opt-Out

 Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

 This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

1. You can send email to support@exdesk.com

2. You can send mail to the following postal address:

ExDesk

PMB 419

4 Daniels Farm Rd.

Trumbull, CT 06611

3. You can call the following telephone number: (203) 795-5955

 

Correct/Update

 This site gives users the following options for changing and modifying information previously provided.

 1. You can send email to info@exdesk.com

2. You can send mail to the following postal address:

ExDesk

PMB 419

4 Daniels Farm Rd.

Trumbull, CT 06611

3. You can call the following telephone number: (203) 795-5955

 Contacting the Web Site

 If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

 Dean Ayer

Slacktronics, LLC, DBA ExDesk.com

PMB 419

4 Daniels Farm Rd.

Trumbull, CT 06611

dayer@exdesk.com

 

Effective date 03/01/2008 (latest review)