ExDesk does not charge any fees based on the number of users or tickets created nor does it charge you site license, setup, training, support, maintenance, or upgrade fees.
With ExDesk you also save on hardware costs, maintenance costs, database software costs, "module" costs, and other large initial cash outlays that are associated with traditional shrink wrapped software (plus your associated support time and effort).
Our simple fee schedule* :
| Single Administrator Account** |
$50.00 / month total |
| 2 through 5 Administrators |
$149.00 / month total |
| 6 through 10 Administrators |
$199.00 / month total |
| Each Additional Administrator over 10 |
$15.00 / Admin / month |
NOTE: These are total charges for your group of administrators not for each individual administrator. Listed below are a pair of examples.
Examples:
If you have 5 administrators your total monthly bill, regardless of how many tickets you opened or how many people (users) where helped, would be $149.00 TOTAL for the month.
If you had 11 administrators your total bill from ExDesk for a month of service would be $214.00 ($199.00 for the first 10 and $15.00 for the 11th administrator).
*prices are subject to change, the super administrator (account creator) is counted as an administrator.
**single admin accounts must be billed via Credit Card on a semi-annual basis only.